Canvas Tech Support

LMS (Canvas) Support

801-626-6188
LMSsupport@weber.edu
Monday–Thursday: 8 a.m. to 5 p.m.
Friday: 8 a.m. to 4:30 p.m.
Ogden Campus—Lampros Hall 215

After Hours: Available 24/7
877-215-0831 
support@instructure.com
Click the Help menu in Canvas for Live Chat

IT Service Desk

801-626-7777
1-800-848-7770 Option 5 then 1
Monday - Friday: 7:30 AM - 10:00 PM
Saturday - Sunday: 10:00 AM - 9:00 PM
Campus holidays: 10:00 AM - 9:00 PM
csupport@weber.edu
Ogden Campus - Lampros Hall 110

Testing and Assessment

Contact WSU Testing Centers for Proctoring and Testing Support

801-626-6803

Contact WSU Testing Centers for Honorlock Support

801-626-7416

Contact WSU Online for Canvas Quizzes Support

801-626-6188
LMSsupport@weber.edu

Publisher Material and Third-Party App Support

WSU Online does not have access to third-party course material (McGraw-Hill, Pearson, Cengage, WileyPlus, VitalSource, etc.) to troubleshoot issues that may arise. Below is a list of support contacts for some of the widely used vendors. If you need additional help with these systems or are not getting the support you need in a timely fashion, get in touch with your respective vendor.

Known System Issues and Outages

You can follow ongoing system issues and outages for many of these tools on the System Outages page in your eWeber portal.