PROGRAM COMPETENCIES
Master of Health Administration 

 COMPETENCIES
  for the MHA program 

• Personal Development Domain

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  • Communication: The competency includes things such as executive proficiency in written and oral communication, the ability to communicate across disciplines and to project a professional business presence both individually and as a representative of one’s organization.
  • Relationship Management: This competency includes things such as the ability to develop positive collaborative relationships with peers, subordinates and superiors within and across organizations, and to lead and work with teams effectively. In addition, it includes the demonstration of emotional intelligence.
  • Critical & Creative Thinking: This competency includes things such as the ability to seek and use qualitative and quantitative information, developing insights, and using these to achieve the mission, vision and goals of one’s organization. In addition, it includes the ability to understand and lead transformational innovation.

  • Professionalism & Ethics: This competency includes things such as a sense of personal accountability and the ability to assume risk and responsibility. It also includes an orientation to the development of a life-long learning agenda and a commitment to ethical conduct and personal growth.

   

   

   

   

  
  
   

• Professional Development Domain

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  • Healthcare Leadership: This competency requires a deep and broad understanding of the industry, both clinical and administrative aspects. It includes the masterful application of skills such as transparency, decision making, leading and managing change, being a role model, mentoring and developing the talent of subordinates.
  • Law, Policy & Governance: This competency includes things such as the ability to accurately assess and work within the external political, legal and regulatory environment. It requires an understanding of healthcare policy and its impact on the health of individuals and populations. In addition, it includes the ability to navigate internal organizational dynamics and to participate in governance of the organization.

  • Community Awareness & Population Health: This competency requires the management of populations of peoples’ health and includes things such as the ability to investigate population health characteristics and to participate in improving population health in the local community. It also includes attentiveness to the ecological and social factors that influence health behaviors.

   

   

   

   

   

   

   

• Applied Skills
  Domain

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  • Human Resources Management: This competency includes things such as the ability to ethically lead and manage the human resources processes needed for effective staffing in the operation of a healthcare organization.
  • Financial Management: This competency includes things such as the ability interpret financial and accounting documents, plan and execute budgets, make capital investment decisions and articulate and implement executive fiduciary responsibilities.
  • Information Technology: This competency includes things such as the ability to recognize critical elements of information technology and to participate in the management of the acquisition and implementation of information systems and personnel. It also includes a working knowledge of the use of data, importance of quality data, and analysis of data within the healthcare industry to support all aspects of decision making and organizational performance.
  • Performance Improvement & Quality Management: This competency requires a rudimentary understanding of the clinical environment and the use of an evidence-based approach to care, management and risk management. It includes things such as the ability to use quality and systems tools to measure, promote and implement quality improvement initiatives in clinical and administrative partnerships within healthcare organizations.
  • Strategic Management: This competency includes things such as the ability to conduct external and internal environmental analysis, to apply the principles of strategy formulation, implementation and control, and to develop corporate strategy, market research and planning.