Coronavirus FAQ

How long will classes be online?

Classes will be online/virtual through the end of the 2020 summer semester.

How long do employees need to work from home?

All employees who can work remotely will be asked to continue to do so through at least May 31. This date could be extended.

When is the new deadline to withdraw, credit/no-credit, or audit? 

The deadline to withdraw from or audit spring courses has been extended to April 17, 2020. The deadline to change to credit/no credit has been extended to April 24, 2020. This change applies to full semester and second block courses.

We encourage students to take the time to work through the transition to virtual format before considering any changes to their enrollment. Students who opt to withdraw, change to credit/no-credit, or audit a course should be aware of any consequences that may arise related to financial aid, scholarships, enrollment or progress toward degree. Although courses have moved to a virtual format, many federal, state, and institutional policies and regulations have not been suspended due to the COVID-19 epidemic.

You can find more information about withdrawals, enrollment changes, final grades and more on the Registrar's website. 

How do I change my class to credit/no-credit?

Students can change to credit/no-credit by emailing registration@weber.edu from their Weber email and include the following information:

  • Name
  • W#
  • Course and CRN
  • Request to change course to credit/no-credit

Students have until April 17, 2020, to use this option. 

Can I still get to campus using transit?

As part of the ongoing effort to limit the spread of the COVID-19 virus, keep everyone safe and ensure fiscal responsibility, UTA is reducing service as of April 5, 2020. Find more information about the changes at rideuta.com/health. 

What should I do if I have a disability that makes the virtual format difficult?

If students have a disability requiring alternative accommodations, please work through the Disability Services Center.

Can I use my smartphone to access my courses?

Students can access Canvas through their mobile devices. We recommend downloading the Canvas Student app, available free in the App Store for Apple, Google Play or other app stores.

Mobile devices also support the Zoom app, which some instructors may use for video conferencing. The Zoom app is available free in the App Store for Apple, Google Play, or other app stores.

What about graduation/commencement?

On March 18, the Utah System of Higher Education, in consultation with university presidents, decided to postpone Spring 2020 Commencement ceremonies at all institutions, including Weber State. We will hold commencement, Saturday,  Aug. 29. Invite your family and friends to join you for an event that will celebrate this historic milestone. 

Graduates, be sure to reserve your free cap, gown, tassel, diploma cover and cords. Wildcat Store will begin shipping April 20 – the last day to reserve will be May 8, 2020. When they arrive, take your picture in the cap and gown and share on social media. Use #webergrad2020 or tag us on Instagram @weberstate, so everyone can see how great you look as a graduate. The Graduation Office will continue processing diplomas as normal. Your diploma will arrive in the mail once final grades have been submitted and degrees processed. 

If students have questions about their graduation status, they are encouraged to reach out to their academic advisor using the Find My Advisor app or at weber.edu/advisors.

Are testing centers still open?

Testing centers and computer labs on campus will remain closed through the end of summer session 2020. Testing centers will provide online support for administering summer course exams.

Due to social distancing mandates, faculty will not require assessments in the classroom, in a testing center, or through distance or online proctors. Faculty will provide all students with alternative forms of assessment to complete their spring courses.

Your instructor is the best person to contact with any questions about exams. Instructors should be providing information through Canvas and/or email about tests and final exams.

What if I have scheduled an exam with ProctorU?

Faculty will not be using ProctorU for exams. If you have scheduled an exam with ProctorU, please cancel your appointment immediately. Once your exam is canceled, send an email to support@proctoru.com letting them know your instructor has canceled the exam and you are requesting a refund.

I have a class with a lab. What should I do? 

All Weber State University courses, including those with labs, have moved online. Please watch for information from your professor for details about what is required to successfully complete the semester.

What events are happening on campus?

The university is also cancelling all in-person WSU events scheduled through May 10. This cancellation may be extended, depending on public health recommendations. Many events, while not being held in person, will still be held in a virtual format. 

The Big Sky Conference has cancelled all of its competitions and championships for the remainder of the 2020 spring sports season.

What about Study Abroad trips?

Many Weber State University study abroad programs have been canceled for summer 2020, and all study abroad trips through June 1 are canceled. However, some programs occurring later in the summer have adopted a “wait-and-see” policy. Please visit the study abroad website for the most up-to-date information. 

What about summer semester? 

After consultation with deans, faculty senate leadership and administrators, Weber State University has decided to hold our summer session as scheduled (May 4-Aug. 7). We plan to offer all our courses online or in a virtual format. Summer courses will only be held in virtual and online formats even if restrictions are eased at a future date. It is unrealistic for students or faculty to switch delivery methods during the term.

Summer courses will be offered in two modes, both of which are conducive to the ongoing restrictions related to COVID-19.

  • Completely online courses: These courses will be delivered only in asynchronous mode, meaning course interactions are not assigned to particular dates and times. The digital course content can be completed at times that students set for themselves within a framework of the course structure and sequence. These courses will be labeled as online delivery method in the registration system with no assigned days or times.
  • Courses in virtual format: These courses may contain some combination of asynchronous and synchronous delivery at the discretion of the faculty. Synchronous delivery means that digital course interactions and content are delivered at specific times with the expectation that students are present virtually at the time of delivery. Examples of synchronous course delivery include the use of Zoom video-conferencing, wherein students are expected to interact live with faculty and classmates on assigned days and times. These courses will be labeled as face-to-face delivery method in the registration system and will have assigned days and times when students are expected to participate in the virtual format.

Registration for summer semester is now open.  

Will the Browning Center and Dee Events Center still hold events?

The Val A. Browning Center and Dee Events Center have canceled all public events through June 30, 2020. 

Ticket holders for non-WSU events at the Browning Center should contact event organizers about reimbursement/refunds.

Ticket holders for WSU events should contact the Browning Center Ticket Office at 801-626-8500. 

Is the shuttle bus still running?

The campus shuttle is no longer running.  All parking lots are open and will not require a permit to park, this includes the public pay lot. 

All business conducted with Parking Services will be done online or by phone until further notice.  The office will not be open to the public. Please call us at 801-626-6533 with any questions.   

Can I get a refund on parking?

For information on parking permit refunds, please visit our parking services website.

I live on campus! What do I do?

While classes have moved online for the remainder of the semester, resources such as residence halls and dining services will remain open for students who do not have an alternative place to live or can’t travel home at this time. Students who have a housing alternative were asked to check out of on-campus housing by March 25. For more information, please visit the Housing and Residence Life website. If you’re experiencing anxiety or stress, please feel free to use resources at weber.edu/counselingcenter.

When can I move into on-campus housing?

In light of concerns related to slowing the spread of COVID-19 in our community, as well as concern for the safety and welfare of our staff and residents, we have made the difficult decision to delay move-in for any student who does not currently live with us until the beginning of summer session block two, which is the weekend of June 19-21. There is a chance this date may be further delayed. 

We did not come to this decision lightly. We are disappointed that we will not be able to welcome you as soon as we had hoped.  If you would like to cancel your summer housing request, your deposit will be refunded to you. 

If you have any questions or concerns, please call 801-626-7275 or email housing@weber.edu.

What on campus will be open? 

Access to all Weber State University buildings, with the exception of the residence halls, is limited to faculty and staff, as we continue to adhere to social-distancing protocols. As many faculty and staff as possible have been asked to work from home. In an effort to ensure as few people on campus as possible, the university will monitor building access. Critical services, such as food services to students living in residence halls, will continue to operate. More information can be found on the student affairs website. 

Will the Student Health Center be open?

The Weber State Student Health Center is closed. Appointments will be available on a case-by-case basis. If you need assistance, please call the Student Health Center and leave a voicemail. Staff will return your call to discuss appropriate arrangements. 

If you receive prescriptions through the Student Health Center pharmacy and need a refill, every effort will be made to arrange for the refill over the phone; however, an appointment may be required. Appointments for elective procedures (i.e. cryotherapy for warts) or minor medical concerns will not be available at this time.

Will the gym be open?

The Wildcat Center, Davis Fitness Center and the fitness centers the residence halls will be closed until further notice. You can visit this site for updates.

Can I still come to campus?

Students are not only asked to remain off campus, but also to refrain from congregating anywhere per the latest federal coronavirus guidelines. Most faculty and staff are working remotely from home but may still be reached by email and phone to conduct normal business processes.

What are you doing to keep public areas clean?

To ensure safety for those still on campus, our cleaning crews are using stringent cleaning protocols. A few of the measures being taken to help prevent the spread of viral infection include:

  • Virex — a disinfectant commonly used in hospitals  —  is being used to clean surfaces including bathrooms, doors, tables, desks, work stations and door handles.
  • Color-coded rags are used to make sure no cross contamination takes place, specifically in bathrooms and break rooms.
  • Chlorine tab spray guns are being used everyday in open, common spaces due to the high potency.
  • Kaivac machines are being used around campus to deep clean bathrooms, showers and locker rooms

Please note that in private office spaces it is the occupant's responsibility to clean surfaces in the workspace. 

I don’t have access to internet/other technologies at my home. What do I do?

Laptop and mobile hot spot checkouts for summer semester will be available starting April 24. In order to maintain social distancing, an appointment will be required to pick up equipment. Time slots are limited, but you can reserve your appointment online. 

The summer equipment loan program is exclusively for WSU students who are enrolled for summer 2020 courses. 

Reservations must be made at least three hours in advance of the pickup to give staff ample time to prepare. After making your appointment, you will receive pickup instructions with your appointment confirmation. 

This is not a walk-up service – you must arrive in a vehicle and should not exit the vehicle when arriving at the library loading dock for pickup. Staff will verify your identity verbally from a safe distance before wheeling the equipment to your vehicle. Staff will maintain hygiene and social distancing best-practices throughout the interaction. 

Please exit campus as soon as the transaction is complete. 

Directions to library loading dock

Many cellular providers are waiving data caps and offering free service for about 60 days.

  • Comcast is suspending broadband data caps and offering free Internet Essentials for 60 days for those who meet low income requirements. There will be no late fees or disconnects for 60 days.
  • Charter Communications is offering free access to Spectrum Broadband and WiFi for 60 days for households with K-12 and college students.
  • Xfinity WiFi hotspots across the country will be available to anyone who needs them for free – including non-Xfinity internet subscribers. Once at a hotspot, consumers should select the “xfinitywifi” network name in the list of available hotspots and then launch a browser. See map of hotspots.

Will my concurrent enrollment class still be held?

All decisions regarding the cancellation of concurrent enrollment courses will be made by the high schools that host them.

Will classes at the LDS Institute still take place?

The LDS Institute is following the same guidelines as WSU and transitioned to online classes starting March 18.

Will campus tours for prospective students be allowed?

All in-person campus visits and hosted events are currently suspended. However, our admissions counselors are now hosting virtual admission information sessions at weber.edu/campusvisit.  Additionally, future Wildcats are encouraged to participate in our virtual campus tour at weber.edu/virtualtour.

Is the Weber Cares Food Pantry open? 

The Weber Cares Food Pantry is no longer taking appointments for food distribution.

In order to provide the safest possible distribution of food during the COVID-19 pandemic, pantry supplies have been shifted to the Joyce Hansen Hall Food Bank in Ogden, Open Doors in Layton and the Salvation Army in Ogden.

An up-to-date list of available resources is available on the Weber Cares Pantry page. Another great resource is the Student Affairs page: Get Help With Essentials.

Is the Dental Hygiene Clinic open? 

No. The clinic has suspended operations to protect the health of our students and patients. The clinic staff will continue to monitor public health guidance to determine when it is safe to reopen the clinic. 

What about community education classes? 

All spring 2020 courses for community education have been canceled. More information about that and professional development/teacher training can be found on the continuing education website.

What about the Charter Academy and Melba S. Lehner Children's School?

The Charter Academy will be observing a soft closure until the end of the year, according to the guidelines of the state. The Children’s School will remain closed until next fall, with the exceptions of the CEC classroom and extended care for the kindergarteners. These two classrooms will be decided based on what happens with COVID-19 and the reopening of public schools. 

Will my mail be delivered on campus?

Central Receiving & Mail Services has temporarily suspended mail and package delivery to buildings on campus, with the exception of Wildcat Village, which will continue to receive mail/package delivery and pickup. University Village will continue to be served by the United States Postal Service and other carriers, as normal.

Central Receiving & Mail Services will remain open. You will be able to pick up your mail, packages and shipments at 3730 Skyline Parkway Ogden, UT 84408. Visit this page for more information. 

Will WSU courses at SLCC be held? 

Classes will be shifted to an online format to follow WSU guidelines.