Level 1 Contacts
A student with a complaint is asked to try to resolve them first with the person, office, or academic unit (e.g., a college) with whom the student has the grievance. We characterize such a complaint resolution process as occurring at the primary level or level 1 with most complaints being resolved at Level 1. This page has a list of Level 1 contacts and processes. If you have any questions about which level 1 unit should hear your complaint, please contact Jill Speth or Hal Crimmel.
Committee and Officer Information
- Admissions
Contact Person:
Scott Teichert, Director Admissions
Student Center Room 202 – Admissions Office
scottteichert@weber.edu
801-626-7670
Andy Young, Associate Director Admissions
Student Center Room 201 – Admissions Office
andrewyoung@weber.edu
801-626-7902Process: Students may petition initial admissions or residency for tuition purpose by
completing the Admissions and Utah Residency Petition form which is reviewed
by the Admissions Petition Committee. - Bursar and Collection Services
Contact Person:
Crystelle Bergeson, Accounts Receivable Specialist
WSU Exception to University Policy – Student Financial Petitions
Miller Administration Room 103J – Bursar and Collection Services
crystellebergeson@weber.edu
801-626-8107Process: When a student withdraws from classes, a Financial Petition may be submitted. Print, fill out, and sign the attached form. Attach supporting documentation. Supporting Documentation includes but not limited to the following:
- Medical reasons: Statement from the physician or hospital on official letterhead that provides:
- Date the medical condition was diagnosed.
- Date/Dates of treatment.
- Dates of hospitalization or confinement, recuperation period, release from treatment.
Please do not submit medical bills or insurance claims.
- Military deployment:
- Deployment papers if the student's military unit was activated and deployed during the semester.
- Other official legal documents that substantiate the inability to participate in courses during the semester due to the deployment or military commitments.
- Death in immediate family:
- Immediate family is defined as spouse, sibling, children, or parents.
- Will need to provide a certificate of death or obituary listing relationship to the deceased individual.
- Other: Special circumstances beyond the student's control may be considered.
- Documents to substantiate the claim and a letter, on official letterhead, from the source supporting the claim needs to be submitted.
Letters and documents can be submitted three ways:
a. Fax: (801) 626-7276 Attn: Petitions
b. Email: waivers@weber.edu
c. Mail: 3850 Dixon Parkway Dept. 1023, Ogden, UT 84408-1023.
Contact (801) 626-8107 with any additional questions. - Medical reasons: Statement from the physician or hospital on official letterhead that provides:
- Campus Recreation
Contact Person:
Morgan Fradley
Associate Director
Campus Recreation
801-626-6476
morganfradley@weber.eduProcess: When a complaint is filed, the student meets with the Sport Club Council and explains their version of the incident.
- Telitha E. Lindquist College of Arts and Humanities
Contact Person:
1st step: Student to meet with the professor with whom the issue first arose
2nd step: Appropriate Department Chair*
3rd step: Scott Sprenger, Dean College of Arts and Humanities
scottsprenger@weber.edu
801-626-6425
Department Contact Information:
Deborah Uman, Dean
deborahuman@weber.edu
801-626-6424
BC 269Administrative Support
Christel Grange-Hicks
cgrangehicks@weber.edu
Communication
Department Chair
Anne Bialowas
annebialowas@weber.edu
801-626-6164Administrative Support
Sareah Gardner
Sgardner1@weber.edu
801-626-8924
EnglishDepartment Chair:
Hal Crimmel
hcrimmel@weber.edu
801-626-8044Emily Evensen
emilycruz@weber.edu
801-626-6251
Foreign LanguageDepartment Chair
Isabel Asensio
isabelasensio@weber.edu
801-626-6777Administrative Support
Sandy Thomas
sandrathomas@weber.edu
801-626-6183
Masters of Communication
Dr. Sarah Steimel, Dept. Chair
sarahsteimel@weber.edu
801-626-6535Shari Love, Administrative Support
801-626-7499
Masters of English
Dr. David Hartwig, Dept. Chair
davidhartwig@weber.edu
801-626-7461Kate Johnson, Administrative Support
801-626-7179
Performing ArtsDepartment Chair
Tom Mathews
tmathews@weber.edu
801-626-7181Administrative Assistant
Patty Coan
pcoan@weber.edu
801-626-6437
Visual ArtsDepartment Chair
Paul Crow
paulcrow@weber.edu
801-626-7273Administrative Support
Cynthia Kurien
ckurien@weber.edu
801-626-6455 - College of Engineering, Applied Science & Technology
Contact Person:
David Ferro, Dean
dferro@weber.edu
801-626-6304Gina Naisbitt, Administrative Support
rnaisbitt@weber.edu
801-626-6303Process: When a student has an issue, they first speak with the professor where the issue arose. If a satisfactory resolution is not met, the issue is then taken to the appropriate department chair. The department chair performs an assessment and submits their decision in writing. If the student disagrees with the chair’s decision, they are then referred to the associate dean who will collect as much information as possible. After the ‘information collecting phase’, the associate dean submits their decision in writing to the student for the final Level 1 decision.
Department Chairs:
Automotive Technology
Ms. Jessica Slater
jessicarees@weber.edu
801-395-3225Administrative Support
McKena Montgomery
mckenamontgomery@weber.edu
801-626-6579Construction and Building Sciences
Mr. Pete van der Have
pietervanderhave@weber.edu
801-626-3432Administrative Support
Liz Hill
ehill@weber.edu
801-626-3427Electrical and Computer Engineering
Dr. Fon Brown
fonbrown@weber.edu
801-626-6078Administrative Support
Judy Smith
judithsmith@weber.edu
801-626-6898Manufacturing & Systems Engineering
Mr. Rick Orr
rworr@weber.edu
801-626-7514Administrative Support
Sheri Eddington
sherieddington@weber.edu
801-626-6305Mechanical Engineering
Dr. Dan Magda
dmagda@weber.edu
801-626-7636Administrative Support
Sheri Eddington
sherieddington@weber.edu
801-626-6305Professional Sales
Dr. Blake Nielson
blakenielson@weber.edu
801-626-7385Administrative Support
Wendi Birch
wendibirch@weber.edu
801-626-6913Computer Science / School of Computing
Dr. Kyle Feuz, Department Head
kylefeuz@weber.edu
801-626-7616Isabelle Vivier, Administrative Support
isabellevivier@weber.edu
801-626-7929 - Jerry and Vickie Moyes College of Education
Contact Person
1st step: Student to meet with the professor with whom the issue first arose
2nd step: Appropriate Department Chair*
3rd step: Dr. Kristin Hadley, Dean College of Education
ED226
kristinhadley@weber.edu
801-626-6273
Dr. Chloe Merrill, Associate Dean
cmerrill@weber.edu
801-626-7110Center for Science & Mathematics Education
Department Head
Adam Johnston
ajohnston@weber.edu
801-626-7445Administrative Support
Debi Larson
deborahlarson1@weber.edu
801-626-6160Child & Family Studies
Dr. Wei Qiu
weiqiu@weber.edu
801-626-7386Danielle Orozco, Administrative Support
801-626-7151Health, Physical Education, & Recreation
Dr. James Zagrodnik
jameszagrodnik@weber.edu
801-626-7084Marcia Kawa, Administrative Support
801-626-6691Exercise and Nutrition Sciences
Dr. Jennifer Turley
jturley2@weber.edu
801-626-6933Jennifer Sumner, Administrative Support
801-626-6741Masters of Education in Curriculum & Instruction
Dr. Louise Moulding
lmoulding@weber.edu
801-626-7665Melinda Bowers, Administrative Support
801-626-6278Teacher Education
Dr. Clay Rasmussen
clayrasmussen1@weber.edu
801-626-8653LouJean Christensen
801-626-7171Process: When a student has an issue, they first speak with the professor where the issue arose. If a satisfactory resolution is not met, the issue is then taken to the appropriate department chair. The department chair performs an assessment and submits their decision in writing. If the student disagrees with the chair’s decision, they are then referred to the associate dean who will collect as much information as possible. After the ‘information collecting phase’, the associate dean submits their decision in writing to the student.
- Dr. Ezekiel R. Dumke College of Health Professions
Contact Person: Individual Department Heads
Process: The first contact for the student would be the Department Chair over the program they are a student in. After the Department Chair, if needed, the next contact would be the Dean of the College of Health Professions:
Yasmine Simonian
ysimonian@weber.edu
801-626-7080
The final step in the level 1 process, if necessary, is the Dr. Ezekiel R. Dumke College of Health Professions Hearing and Grievance Committee. The co-chairs are as follows:
Susan Alexander Darcy Carter
salexander@weber.edu darcycarter@weber.edu
801-626-5456 801-626-7549*Department Contact Information:
Yas Simonian, Dean
ysimonian@weber.edu
801-626-7080Ann Gessel, Administrative Support
anngessel@weber.edu
801-626-7127
Athletic Training:
Dr. Valerie Herzog, Department Head
valerieherzog@weber.edu
801-626-7673Margarita Lopez, Administrative Support
margaritalopez@weber.edu
801-626-8631College Admissions:
Eric Neff, Department Head
ericneff@weber.edu
801-626-6128Katelyn Beeler, Administrative Support
katelynbeeler@weber.edu
801-626-6136Dental Hygiene:
Ms. Frances Mcconaughty, Department Chair
fmcconaughy@weber.edu
801-626-6451April Jons, Administrative Support
apriljons@weber.edu
801-626-6130Emergency Care & Rescue:
Mr. Bill Robertson
williamrobertson@weber.edu
801-626-8705Ana McMurray
anamcmurry@weber.edu
801-626-6521Health Administrative Services:
Department Chair
Darcy Carter
darcycarter@weber.edu
801-626-7549Kristi Anderson, Administrative Support
kristiandersen@weber.edu
801-626-7242Health Services:
Mr. Travis Price
tprice@weber.edu
801-626-7508Chris Housley, Administrative Support
chousley@weber.edu
801-626-6505Masters of Health Administrative Services:
Dr. Darcy Carter
darcycarter@weber.edu
801.626.7549Kristi Anderson, Administrative Support
kristiandersen@weber.edu
801-626-7242Masters of Science in Athletic Training:
Dr. Valerie Herzog
valerieherzog@weber.edu
801-626-7656Administrative Support
Margarita Lopez
margaritalopez@weber.edu
801-626-8631Medical Laboratory Science:
Matt Nicholaou
matthewnicholaou@weber.edu
801-626-6101Briana Bridgman, Administrative Support
brianabridgman@weber.edu
801-626-6118Nursing:
Susan Thornock
sthornock@weber.edu
801-626-6833Aiko Flowers, Administrative Support
801-626-6134School of Nursing
Department Head
Rieneke Holman
rienekeholman@weber.edu
801-626-6858Administrative Support
Maleesa Morris
maleesamorris@weber.edu
801-626-6134School of Radiologic Sciences & Masters of Radiologic Sciences:
Dr. Bob Walker
rwalker2@weber.edu
801-626-7156Kierah McKinnie, Administrative Support
kierahmckinnie@weber.edu
801-626-6329Respiratory Therapy:
Department Chair
Michell Oki
moki@weber.edu
801-626-6835Administrative Support
Yolanda Marroquin-Lewis
ymarroquinlewis@weber.edu
801-626-7071 - College of Science
Contact Person:
1st step: Student to meet with the professor with whom the issue first arose
2nd step: Appropriate Department Chair*
3rd step: Andrea Easter-Pilcher, Dean College of Science
TY 407E
aeasterpilcher@weber.edu
801-626-6201
Process: When a student has an issue, they first speak with the professor where the issue arose. If a satisfactory resolution is not met, the issue is then taken to the appropriate Department Chair. The Department Chair performs an assessment and submits their decision in writing. If the student disagrees with the chair’s decision, they are then referred to the associate dean who will collect as much information as possible. After the ‘information collecting phase’, the associate dean submits their decision in writing to the student.
Department Contact Information:
Dean
Andrea Easter-Pilcher
aeasterpilcher@weber.edu
801-626-6201Administrative Support
Donna Wollman
donnawollman@weber.edu
801-626-6159
Botany:
Department Head
Sue Harley
sharley@weber.edu
801-626-7434Administrative Support
Mary Owen
maryowen@weber.edu
801-626-6174
Chemistry:Department Head
Brandon Burnett
brandonburnett@weber.edu
801-626-6221Administrative Support
Colleen Boam
colleenboam@weber.edu
801-626-6952Earth and Environmental Sciences
Department Head
Marek Matyjasik
mmatyjasik@weber.edu
801-626-7726Administrative Support
Anna Cich
annacich@weber.edu
801-626-7139Geosciences:
Dr. Rick Ford, Department Chair
rford@weber.edu
801-626-6942Marianne Bischoff, Administrative Support
801-626-7139Mathematics:
Department Head
Sandra Fital-Akelbek
sfitalakelbek@weber.edu
801-626-7038Administrative Support
June Thomas
junethomas@weber.edu
801-626-6095Developmental Mathematics:
Department Head
Kathryn Van Wagoner
kathrynvanwagoner@weber.edu
801-626-7448Administrative Assistant
Shawnette Horton
shawnettehorton@weber.edu
801-626-7585Microbiology:
Department Head
Michele Culumber
mculumber@weber.edu
801-626-7795Administrative Assistant
Katie Nelson
katienelson5@weber.edu
801-626-6949Physics:
Department Head
Colin Inglefield
cinglefield@weber.edu
801-626-6127Administrative Assistant
Nereyda Hesterberg
nhesterberg@weber.edu
801-626-6163Zoology:
Department Head
Ron Meyers
rmeyers@weber.edu
801-626-7486Administrative Assistant
Christine Martinez
Christinemartinez2@weber.edu
801-626-6165 - College of Social and Behavioral Sciences
Contact Person:
1st step: Student to meet with the professor with whom the issue first arose.
2nd step: Appropriate Department Head *
3rd Step: Dr Julie Rich, (Dean) College of Social and Behavioral SciencesProcess: Student is to first discuss issue with faculty member. If a resolution cannot be met, the student discusses the issue with the appropriate department head. If a resolution cannot be met with the department head, the student then discusses the matter with the dean.
Department Head Information:
Julie Rich, Dean
jrich@weber.edu
801.626.6282Tracy Hicks, Administrative Support
tracyhicks@weber.edu
801.626.6232
Criminal Justice:
Department Head
Molly Sween
mollysween@weber.edu
801-626-7293Administrative Support
Shellie Weeks
shellieweeks@weber.edu
801-626-6146Geography:
Dr. Eric Ewert, Department Head
eewert@weber.edu
801-626-6197Sarah Rivkind, Administrative Support
srivkind@weber.edu
801-626-6207History:
Dr. Sara Dant, Department Head
sdant@weber.edu
801-626-6699Jenna Daniels, Administrative Support
jennadaniels@weber.edu
801-626-6706Masters of Criminal Justice:
Dr. Brad Reyns, Department Head/Director
breyns@weber.edu
801-626-6151Shellie Weeks, Administrative Support
shellieweeks@weber.edu
801-626-6146Military Science:
Lt. Col. Angelique Pifer, Department Head
angeliquepifer@weber.edu
801-626-6938Jane Michels, Administrative Support
janemichels@weber.edu
801-626-6518Political Science & Philosophy:
Department Head
MaryBeth Willard
marybethwillard@weber.edu
801-626-6694Administrative Support
Brieanna Spoo
brieannaspoo@weber.edu
801-626-6694Psychology:
Dr. Aaron Ashley, Department Head
aaronashley@weber.edu
801-626-8743Mickey Cole, Administrative Support
mickeycole@weber.edu
801-626-6247Social Science Education Center:
Dr. Stephen Francis, Department Head
sfrancis@weber.edu
801-626-6781Jenna Daniels, Administrative Support
jennadaniels@weber.edu
801-626-6706Social Work & Gerontology:
Dr. Mark Bigler
mbigler@weber.edu
801-626-6156Administrative Support
Taryn Pearce
tarynpearce1@weber.edu
801-626-6157Sociology & Anthropology:
Dr. Huiying Hill, Department Head
huiyinghill@weber.edu
801-626-7888Belinda McElheny, Administrative Support
belindamcelheny@weber.edu
801-626-6238Walker Institute of Politics and Public Service:
Devin Wiser, Department Head
devinwiser@weber.eduRebecca Stromberg, Administrative Support
rebeccastromberg1@weber.edu
801-626-6252Women's Studies
Dr. Melina Alexander, Department Head
melinaalexander@weber.eduRosemarie Schoof, Administrative Support
rosemarieschoof@weber.edu
801-626-6293 - Financial Aid
For students who wish to file a complaint with Financial Aid, please click visit this site. It will guide you to the appropriate web page with detail information on how to proceed.
- Housing
Contact Person:
Connie Frazier, Director of Housing & Residence Life
SW 2137 - Housing
conniefrazier@weber.edu
801-626-6968Process: The Director reviews the student complaint/issue and references the Housing License Agreement. Based on the Housing License Agreement the Director makes a ruling.
- International Student & Scholar Center
Contact Person:
Dr. Mary Machira, Director – International Student & Scholar Center
marymachira@weber.edu
801-626-6839Process:
Non-SEVIS issues: Student will complete the form located on weber.edu/complaint which is submitted to the director. The director will have 5 working days to review the complaint and respond to the student. If the student contests the decision, they will be referred to the level 2 process.
SEVIS issues: Student will complete a Google complaint for which is submitted to the director. This form can be found on the ISSC website. The director will have 5 working days to review the complaint and respond to the student. There is no referral to level 2. This process is completed at Level 1. - Library
Contact Person:
Wendy Holliday, Dean of the Library
LI 240B – Library
wendyholliday@weber.edu
801-626-6403Process: This process is in connection to academic complaints related to credit bearing courses offered by the Library: Students register complaints or grade change requests with their instructor. They can then appeal that decision, or make other course-related complaints, to the Dean of the Library.
- Registrar's Office
Contact Person:
Cori Horne
Deputy Registrar
corihorne@weber.edu
801-626-6047Process: Our office refers students to our web page Academic Petitions. Students are asked to review the needed non-academic circumstances/ criteria for an appeal. If the student meets such criteria they may fill out all necessary forms and contact Tanya Scott if they need assistance during the process.
Typical Issues Petitioned Through the Academic Petition Committee
Graduation: requests for a waiver or course substitution of the following university requirements: back-dating a Degree, Diversity- Residency (30 hours in residency at WSU for Bachelor's degree, 20 for an Associate's Degree), Scientific Inquiry, Total Hours, and Upper Division.General Education Requirements: requests pertaining to Breadth, Core, CIL, or all other general education requirements must go directly through the associated departments.
Major/Minor Requirements: request for exceptions to major, minor, or emphasis requirements must be submitted directly to the associated academic department.
Records: Retroactive add, cancelation, or withdrawal of a course(s), exceptions to academic records posting deadlines or processes, exceptions to academic renewal policy, and other academic records policies or procedure.
Registration: late cancelation, late withdrawal, modification of variable credits, changes in CR/NC or AU status, and exceptions to any registration policy or procedure.
- John B. Goddard School of Business and Economics
Contact Person:
Doris Geide-Stevenson, (Interim) Dean
dgsteven@weber.edu
801-626-7634Mary Ann Boles, Administrative Support
mboles@weber.edu
801-626-7307Process: Discuss issue directly with the decision-maker involved. In the case of academic complaints, this means the course instructor. If the student is unsatisfied with the outcome, he/she should meet with the chair of the instructor's department. If he/she remains unsatisfied, he/she should meet with the dean (or associate dean, if the dean is unavailable) for the final Level 1 decision.
Department Heads:
Business Administration & Marketing:
Department Head
Jennifer Anderson
janderson2@weber.edu
801-626-7358Administrative Support
Amy Holmes
amyholmes1@weber.edu
801-626-6075Supply Chain Management & Management Information Systems:
Information Systems:
Dr. Seokoo Song
seokwoosong@weber.edu
801-626-6462Nancy Tomon, Administrative Support
nancytomon@weber.edu
801-626-7368Economics:
Department Head
Gavin Roberts
gavinroberts@weber.edu
720-317-3086Administrative Support
Alexa Jones
alexajones@weber.edu
801-626-6066
GSBE Advising Center:
Ms. Karen Hicks
801-626-6534Alex Muller, Administrative Support
801-626-6534GSBE Career Center:
Mr. Brett Merrell
brettmerrell@weber.edu
801-626-7914Master of Accounting & Master of Taxation:
Program Director
Dr. James Hansen
801-626-7562Jeffrey Glover, Administrative Support
801-626-6072Graduate Enrollment Director:
Mr. Andrew Wright
andrewwright4@weber.edu
801-626-3528Sally Taylor, Administrative Support
801-395-3519MBA Program Director:
Dr. Shaun Hansen
shaunhansen1@weber.eduSally Taylor, Administrative Support
801-395-3519School of Accounting & Taxation:
Dr. James Hansen
jameshansen2@weber.edu
801-626-6433Jeffrey Glover, Administrative Support
801-626-6072 - Student Involvement and Leadership
Contact Person:
Tara Peris-Caputo, Director Student Involvement and Leadership
SU 326 – Student Involvement and Leadership
taraperis@weber.edu
801-626-7334Process: Students with a complaint would schedule a meeting with the Director of Student Involvement and Leadership (Tara), and based on the nature of the their concerns/complaint, the Director will then connect the student(s) with the appropriate advisor(s) related to the issue (i.e. student activities, WSUSA Senate, clubs and organizations, leadership programming, etc.). The Coordinators of SIL over each of these areas (the advisors) will then work with the Director of SIL and the student(s) to see if the issue(s) can be resolved.
- Continuing Education Student Services
Contact Person:
Continuing Education Enrollment & Support Services
HC 102 – Continuing Education
801-626-6600Process: After we receive the exception to policy form, the student is contacted. When a decision has been made an email is sent to the student with the decision.