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Field Service Operations 

Prepares you for a career in automotive management, technical sales, customer service and a variety of other automotive industries.

If you are a people person and have a strong background in automotive diagnosis and repair from your associate’s degree and work experience, this emphasis is for you.

degree information

Degree Information

Bachelor of Science in Automotive Technology, Field Service Operations (FSO) emphasis

Course Requirements
Graduation Map

Double Major

Double major in Field Service Operations and Professional Sales



Jessica Slater
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Program Information


Why to Choose This Emphasis

  • All graduates find multiple job/career opportunities upon graduation.
  • You have the opportunity to take on training internship positions between your junior and senior years with a possibility of being hired upon graduation.
  • We created this emphasis with input from employers, graduates and our National Advisory Committee to more closely match the demands of today’s job marketplace and automotive industry.


What You'll Learn

Building on a background in automobile diagnosis and repair, you will learn skills needed for careers in automotive management, technical sales, customer service and more.

Your instruction and training covers:

  • Automotive technology
  • Selling techniques
  • Automotive business practices
  • Economics
  • Customer service techniques
  • Spreadsheet applications
  • Fleet management
  • Business communications
  • Contract sales and negotiation
  • Team leadership skills
  • Ethical sales and service
  • Electronic presentations

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Employment Opportunities

You will find multiple career opportunities upon graduation. (Many jobs will require you to move to another state for employment.)

You may also be recruited for sales, marketing, customer service and managerial training internships between your junior and senior year with the possibility of being hired upon graduation in one of these industries:

  • Original equipment manufacturers (OEMs), including Toyota, Honda, Acura, Ford, GM, Chrysler, Nissan, Cummins and more
  • Aftermarket management, including positions with Manheim, Sterling Collision, MHC Kenworth and more
  • Service/parts management and marketing, including positions with automotive dealerships, parts houses, independent shops and more
  • Private and public schools or industries for technical training positions

If you’re interested in a career in automotive technical sales, marketing or management, a double major or minor in Professional Sales is highly recommended.

Starting Salaries

With Bachelor of Science in Automotive Technology, you’ll earn up to $40,000 or more per year.