What would you do if...
- A parent is waiting in the lobby while their student is meeting with an advisor...
- A friend of yours knows you work here, so they come to visit and ask you for another student's email.
- A student arrives for their appointment. You call the staff member to let them know their appointment is here but they do not answer the phone.
- Your supervisor has asked you to complete several tasks and you feel you may not finish on time.
- A student comes to schedule an appointment and you realize you don't have access to the staff member with whom they are requesting the appointment.
- A student says they want to learn more about BSU so they would like to set up a meeting with Jody.
- Something came up with a class project and you will not be able to make your scheduled shift.
- A Spanish speaking person calls the office and you do not speak Spanish.
- A student comes in demanding to see "Monica". You check her calendar and she is not available until next month.
- This is the student's first time visiting our suite and they want to use CME services.
- The student comes in on a Tuesday and says they want help with their FAFSA.