Lost, Stolen or Damaged Cards

The cardholder must contact the issuing bank immediately upon discovering that the card has been lost or stolen. Help is available 24 hours a day 7 days a week.

Also, call the Purchasing Card Coordinator as early as possible on the first available business day during normal business hours at ext. 7113.

To report a LOST OR STOLEN CARD or for assistance and information, call: 

    Bank Customer Service:  1-800-316-6056

    Fax:  1-847-622-2495

The cardholder will remain responsible for all charges against the purchasing card until the bank is notified of the loss or theft of the card by the cardholder. Once the bank is notified, the purchasing card will automatically be suspended and a new card will be issued.

Damaged cards will be replaced by contacting the bank at the above contact numbers.